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Rentals throughout Ontario. Selling fountains across Canada! Offices: Greater Toronto Area and Kitchener/Waterloo |
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 I had the pleasure of hosting a few events for our clients using your chocolate fountains. I just wanted to let you know that I worked with Julie, Andrea and Moria (all on separate occasions last week) and was impressed with their professionalism and great work ethic. The ladies were kept very busy by my clients and always had a smile on their face and never hesitated to assist. The event was a huge success with our clients and I look forward to using our company in 2008! Sheldon - Sheldon Ford, AIG |
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Frequently Asked Questions How long have you been in business and how many events have you done? Are you insured? What is an Attendant? How do I rent a fountain? How far in advance should I book my fountain? What type of chocolate is used in the fountain? Is the chocolate nut free? How long does it take you to set up? Who provides the foods for dipping? What do I need my banquet hall or facility to provide? Can the fountain be used outdoors? How much does the fountain weigh? What power supply does the fountain require? How long have you been in business and how many events have you done? Chocolate Fountain Canada has been in business since February, 2004. In our first year we participated in almost 400 events, and its been growing ever since. We estimate that we've completed approximately 2400 successful events. We are now in our 5th year in business and going strong. We have lots of experience to draw upon!
Are you Insured? Our company is fully insured and registered with the WSIB.
What is an Attendant? The Chocolatier is your chocolate fountain “chef” for the day. He or she will set up and remain with the fountain during your event. They are professional, personable and knowledgable and will answer any questions your guests have regarding the fountain. He or she will also hand napkins to guests, refill skewers, refill any dipping items that need to be replenished and generally provide you with a "no worries" feeling during your event. Our attendants are appropriately dressed for your occasion and identified as a Chocolate Fountain Canada employees. They always wear food handling gloves when handling your chocolate or dipping items.
How do I rent a fountain? Renting a fountain is easy. You will need to provide us with your personal details, information regarding the location of your event, type of event and number of guests. We can help you decide which size fountain is appropriate for you, who should handle the catering of your dipping items, and which extra touches you would like to add to your fountain. We will even speak to your caterer or location to make arrangements for you. We will send you a quotation and you will be required to pay a $100 deposit to hold the fountain for the date of your event. See our Rentals section for more details.
How far in advance should I book my fountain? Our fountains are in high demand so we recommend booking as soon as you have made a decision. We are booking dates well into 2010 already. Of course, if you are unable to book this far in advance we may still be able to accommodate you. Call us for availability 416.451.8397.
What type of chocolate is used in the fountain? We use fine Belgian Chocolate or Swiss Lindt chocolate in our fountains. These chocolates have a high cocoa butter content which makes flow smoothly and is ideal for chocolate fountain use.
Is the chocolate nut free? Our Belgian chocolates are all made in a nut free facility. However, due to the nature of dipping external items into the fountain, we will never be able to guarantee a purely nut-free fountain for legal reasons. If you have a nut allergy that you need to consider we will do our best to ensure that our fountains and chocolate do not come into contact with any nut products.
How long does it take you to set up? Because we pre-melt our chocolate, we will arrive at your event approximately 30 - 45 minutes early to set up. We will do our best to be as discreet as possible while setting up. Typical set up time is only 10-15 minutes once we arrive.
Who provides the foods for dipping? What are the most popular dipping items? This depends on the location of the event. Chocolate Fountain Canada is your best choice to provide dipping items because this is our specialty! We create a beautifully displayed table with your choice of items and you will be assured that the items are fresh and will be continuously replenished throughout the event. However, you may choose to have your hotel or caterer provide these items. We will do our best to work with your caterer in these cases to ensure you get the service you deserve. Popular dipping items include strawberries, pineapples, banana, marshmallows, cookies, biscotti, pretzels. We provide a list of popular choices on our rentals page, but encourage our clients to use their imagination!
What do I need my banquet hall or facility to provide? You will need your facility to provide a sturdy table with linens, a three-prong electrical outlet within 10 feet of the table, napkins and plates. We provide the wooden skewers and champagne glasses to display them.
Can the fountain be used outdoors? Yes and no. As long as there is a power supply the fountain can operate outdoors. However, we strongly recommend indoor use for two reasons:
How much does the fountain weigh? The small fountain weighs approximately 40 pounds, the medium fountain weighs approximately 95 pounds and the large fountain weighs approximately 105 pounds.
What power supply does the fountain require? Standard 110V power outlet (grounded)
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